If an account is in a deceased person's name, you must transfer the service to the new homeowner or tenant to continue service. Call our office at (800) 248-8413 to transfer the electric account, and we will rewrite the check.
Capital Credits - What Happens If
Banks will not cash checks if they are in the name of a deceased individual. Please contact our office at (800) 248-8413 to fill out a capital credit request form. You will need a valid driver's license and the original death certificate of the deceased party.
The check can be written in the heir's name once the proper paperwork is on file with HCREMC. Please contact us at (800) 248-8413. You will need to fill out the proper paperwork. The heir will need a valid driver's license and the original death certificate of the deceased.
Simply write "return to sender" on the outside of the envelope, and it will be returned to HCREMC. Writing on the check that this person does not live at this address will direct us to update that account.