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Prepaid Electric Service

Make budgeting easier to maintain. The HCREMC PrePaid Electric Service program allows members to pay for electric usage on their schedule, not according to a set due date. Participants essentially prepay for electric use. When a participants credit balance falls below $20, an email notification will alert the member to make a payment. Charges will apply if credit balance drops below $0.

 

 

Program Advantages:

  • No charges for secuity deposit
  • No late fees
  • No monthly electric bill

 

Getting Started:

To sign up for PrePaid Electric Service, simply contact the REMC office at 800.248.8413. New HCREMC members can enroll in the PrePaid program by opening an account for $75. This fee includes:

  • HCREMC membership fee
  • Activiation fee
  • $25 to apply toward future energy use

 

Payment Options Available:

  • Download the free SmartHub app and make payments using your smart phone, iPad or tablet.
  • Pay online at www.hcremc.com
  • Pay by phone with a credit/debit card or electronic check using our automated service. Simply call 800.248.8413; select option 2 for payments.
  • Pay in person at our office located at 3400 S. State Rd. 3, New Castle (behind the Steve Alford Inn), using cash, check, money order or debit/credit card.

 

Terms and Conditions to Notate:

  • Energy Assistance funds will be credited to PrePaid billing accounts in the same manner as general postpaid billing accounts. 
  • Members who have been disconnected for non-payment of a postpaid account are eligible to start PrePaid billing. HCREMC will final bill the previous account, and the remaining balance of that account will be placed on a payment arrangement. See an HCREMC representative for details about payment arrangements and PrePaid payments.
  • If service is terminated on a PrePaid account, the account will be final billed and any remaining credit will be sent out in form of a check.
  • If for any reason a payment is not honored by the participants financial institution, the amount of the payment plus a $25 return fee will be charged to the account. 

 

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